E-mail evangelist Gisela Hausmann is the author of “Naked Words 2.0 The Effective 157-Word Email” and “Naked Text: Email Writing Skills for Teenagers.”Her work has been featured in the SUCCESS magazine. She is also a frequent guest on her local TV-station WYFF4-TV.
Over the last decade, our ways of communication have changed more drastically than in the preceding two hundred years, which means the best strategies for contacting...