Prof. David Michael White serves as Director of the Seton Hall University School of Law Conflict Management Program. He instructs the Georgetown University Law CenterNegotiation Seminarand has taught the role of apology for more than 10 years. Prof. White received his formal negotiation training at the Harvard Program on Negotiation and earned his BA, MA and JD degrees from Fordham University.
From our earliest experiences, parents, teachers, and religious leaders taught us to apologize. They claim it is integral to the proper functioning of society. So, it...